Accounts

Accounts tab shows a list of accounts which have infrastructure in selected location and are entitled to use this location. When an account is connected, an account infrastructure is created for each service.
Here an admin can connect, create or disconnect accounts from the location.

The Status column displays the current state of account infrastructure initialization.

• Hovering over the Creating or Deleting statuses shows details about the account connection or disconnection process: a list of services with created or deleted infrastructure, as well as the deployment or removal date and time.
• Hovering over the Failed status displays information about services where errors occurred.

Account connection

1. Go to Accounts tab.
2. Click Connect.
3. Select an account which will be connected to the location by marking the appropriate Radio button.
4. Click Connect selected.

Account creation

1. In the Accounts tab, click Create.
2. In the modal window Create account, fill in the general information about the account and account administrator.
3. In the Business information section, depending on the type: Natural person or Legal entity, fill in the required fields.
4. Click Create.

Account Owner

The following terms apply to the Account Owner role:
• A new user account will be created using the specified email as the username.
• The specified user will be assigned the Owner role, which is the highest role within the account.
• The Account Owner has the authority to manage quotas and is therefore responsible for all expenditures associated with the account.
• The Account Owner can manage access to the account by inviting other users and assigning them any role.
• The Account Owner will serve as the primary technical contact for the Support team.

Natural person

Legal entity

Billing Contact

The specified contact is used only for invoicing purposes as the official representative of the account.

Account disconnection

1. Go to Accounts tab.
2. Click Disconnect near the required account.
3. Confirm your choice clicking Disconnect in the modal window.

Impact of disconnect action on account data

Disconnect action removes all account's data (virtual router, public IP addresses, virtual machines, DNS records, VPN and ALB records) from specific location. It does not remove account itself, as it can use another locations.

Stale account infrastructure

If accounts with unauthorized infrastructure are detected in the system, the following notification may appear in the interface:

Unauthorized network infrastructure (VPC Router) of an account can occur due to:

• manual actions performed on the underlying subsystem (OVN);
• operations through the Accounts API;
• or an error during account disconnection using the Accounts application in Location Admin.

Residual Components

In addition to the network infrastructure (VPC Router), other components may also remain in other systems.

If the account’s network infrastructure is no longer required, follow these steps:

1. Connect the account to the location.
2. Try disconnecting the account again.

This will delete all account data, including the network infrastructure.