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Access to Virtual Machine

There are several ways to access virtual machines. All of them are available from the Instances block where you can view access options after clicking the screen icon.

HTML5 console

The HTML5 console is direct access from the browser and provides access to the virtual server's display, keyboard, and mouse. The screen resolution displayed in the browser can be set in the operating system. To gain access to the virtual machines of the service, you need to press HTML5.


Remote Console

Alternative to the HTML5 console.

Access Setting

To connect to a virtual machine using the SPICE or VNC protocols using a locally installed console client, firstly download and install the virt-viewer client.

  • For Windows, go to Virtual Machine Manager then download and install the MSI version of virt-viewer
  • GNU / Linux: yum install virt-viewer or apt-get install virt-viewer

To work with the console, it is necessary that the installed VNC Viewer is associated with files of the .vv format downloaded by clicking on the Console button.


The recommended virt-viewer can be replaced by any other VNC Viewer.


Click Console in the drop-down menu:

Then, after downloading the console, open it. Your console will be ready for use automatically and the console file will be deleted:


Make sure to open the console file within the 2 minutes after download, otherwise, it will expire.

Cockpit Console


This type of connection is not always available and depends on the location settings and the specific VM image.

Cockpit is a web-based server management console for Linux developed by Red Hat.




To connect to the Cockpit console, you need to accept a certificate.

Access via IP

Connecting to a Windows Server

  1. Start Remote Desktop Connection. This can be done, for example, via Start ->All Programs -> Accessories ->Remote Desktop Connection. Or you can type Win + R and entermsts, then Enter.
  2. In the window opened you should enter the IP address specified in the email you have received after the service provisioning.
  3. Then you should enter the user name (usually Administrator or user name) and the password sent in the email.
  4. The connection process will start.

Connecting to a Linux Server

  1. Download an additional PuTTY program.
  2. Start PuTTY.
  3. In the window opened enter the IP-address (specified in the email) in the HostName (or IP Address) field. All other parameters remain with the default values.


  4. Click Open.

  5. If it is your first start, you will be prompted to add the Host link to the PuTTY cache. You should click Yes.
  6. Then you need to enter the user name root and the password specified in the email.


    Some distributions do not allow root ssh access. For most images, the admin user will be used by default.

  7. If the previous data were entered correctly, you will see a message indicating that the entry was successful.