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ICDC Disk users can lose access rights for a file in the following scenario:

  1. A user has a shared access to a third-side folder;
  2. The folder contains a certain file which was shared by the user to the team they belongs to;
  3. When the user shared the access to the group members and set access rights to read only.

As a result, the user may lose access rights to the shared files and folders since the system initially evaluates the group's privileges and only after that - the user's ones.

If users are shared read-only access to a file, they are unable to comment on it. To perform such actions, they require edit rights.

If you have any such problems, please contact technical support.